• As experienced functions managers, the Te Papa team provides a robust template which covers all details of organising an event. Their support and attention to detail made all the difference in the smooth running and effectiveness of each conference – as well as the enjoyment of the organising team!
    Angela Ryan, Director, Mana Education Centre. 21 February 2011
  • As well as the impeccably able staff, the spaces that Te Papa offers for events are superb. The presentation of the spaces and amenities is of a consistently high standard which raised the sophistication and atmosphere surrounding our conference.
    Angela Ryan, Director, Mana Education Centre. 21 February 2011
  • Te Papa have a wonderful team of Conference and Event professionals, fantastic catering, and onsite facilities that are second to none. In choosing a venue for my clients I need to ensure that all will run smoothly, after all – it’s my reputation on the line. Te Papa is therefore a first choice venue for me.
  • The Te Papa team has the attitude that each Conference or Event is special and will therefore strive to make sure it is a success.
    Dean Bradley
    Convention Management New Zealand Ltd
  • We always receive such positive feedback from our delegates, who never fail to have a great experience at Te Papa. It's definitely a venue with a difference with an ideal central, waterfront location.
    Michelle Kane, Conference Manager, Conference and Events Ltd
  • Te Papa definitely has the WOW factor and helps attract delegates to conferences. The spaces are great to work in, the staff always extremely helpful and the food is first class.
    Louise Watson, Conference Manager, Conference and Events Ltd
  • The event went off without a hitch and the feedback from all who were there has been overwhelmingly positive. The overall experience with Te Papa has been wonderful - the planning and professionalism through to the execution cannot be faulted.
    Grant, Ellie, Shalimar and the GJ Gardner Team. 28 February 2013
  • We had our wedding reception in the icon room and we couldn't have asked for a better experience.
    Angela Prestidge - Bride
  • We had a wonderful experience holding our wedding at Te Papa! From the booking process to the big day itself, we found the staff to be most helpful, knowledgeable, and accommodating. We initially booked Icon at Te Papa for our reception but after realizing that our wedding fell on the same day as the Homegrown concert, we decided to hold our ceremony there as well. Glenn Lust did a fantastic job coordinating the day. He found a stunning space for the cocktail hour while Icon was switched over from ceremony to reception area. Meanwhile we took our photos in the beautiful backdrop of Te Papa’s pond, which was nicely secluded from the concertgoers. The food was absolutely perfect! Every dish was cooked to perfection and our guests still talk about it! Glenn and his team executed our vision perfectly and we are thrilled to recommend Te Papa to anyone looking to hold their party in a stylish venue operated by highly skilled and talented people!
    Julie Anne & Matthew

Packing in and out 

Te Papa is a large and busy place. As you’d expect, we have the equipment and facilities to pack in and out all sorts of items, including vehicles and machinery. The information below will help you move exhibits and goods in and out of Te Papa easily and safely.


Packing in

Arrange for all deliveries to be made via our dockway on Barnett Street. For safety reasons, no equipment or deliveries may be brought through the main doors.

Goods can be delivered between 8.30am and 4pm Monday to Friday. Please address deliveries to Te Papa Dockway, Barnett Street, Wellington, marked to the attention of your Functions Coordinator. Please also include the:

  • name and date of the conference/event
  • exhibitor name and stand number (if applicable)
  • box number and number of boxes (eg 1 of 3).


Your or your exhibitors are welcome to drop off items at the dockway, but please don’t leave vehicles unattended.  Please don’t use the carparks in the dockway area.

Moving equipment from the dockway to the venue is your responsibility. A Te Papa staff member will escort you.

Please do not deliver goods more than 24 hours before your event.

Packing out

Removing all equipment and boxes from the venue at the end of the event is your responsibility. Please clearly label any goods to be couriered and leave them at the dockway. You will need to arrange the courier. We have a trade exhibitors’ courier form that you may find useful for this purpose.

We have limited storage space, so we reserve the right to charge storage fees for goods not removed within 24 hours of an event. The charges are:

  • $25 + GST per day for up to and including 1 cubic metre
  • $45 + GST per day for over 1 cubic metre. 

Access and access times

Please arrange and confirm access times with your Function Coordinator. Special access arrangements may be available outside these times.


We have trolleys in a range of sizes. Please make sure you use a trolley with the appropriate weight rating. Ask the Dockway Manager if you’re unsure which trolley you should use. Trolleys are heavily in demand throughout the organisation, so please unload your trolley as soon as you can and return it to the dockway.

Goods lift

Only trained personnel may operate the goods lift. We ask that all equipment be loaded and unloaded directly outside the lift so that it can be used by others.


Please let your Function Coordinator know at least 10 days before your event if you need a forklift. Our forklift is rated at a load capacity of 1,200 kilograms. We can supply a driver, although charges may apply outside normal dockway hours.

If you are providing your own driver, they will need to have an F-class licence and be Department of Labour certified. You will need to provide their documentation at least 10 days before the event and again on the day(s) of use.


We have limited storage facilities. Please talk to your Function Coordinator well in advance if you have any large crates or transport cases that need to be housed during your event.

Toy, ’Bear with Xylophone’, Circa 1940s, H. E. Ramsey Limited, Auckland. Purchased 2007. Te Papa

Let us look after your next function: Call us on (04) 381 7272 or get in touch through our enquiry form.