This section focuses on key policies and planning that will form the building blocks of the museum.
1.1 Museum's purpose
Objective: All work and programmes are aligned to the museum’s written statement of purpose, and all paid and volunteer staff know what they are doing and why.
Different types of plan including planning tools and templates for community and voluntary organisations:
1.2 Museum governance
Objective: Museum resources are governed effectively, responsibly and transparently in accordance with the museum’s stated purpose, with relevant legislative requirements, and with the Treaty of Waitangi.
How to develop policies
- The Community Resource Kit has:
Examples of policies
- Auckland Museum’s policies
- Christchurch City Council's Arts policies
- National Museum of Australia's policies
- Conservation Policy
- Collections Management Policy
- What is a Collection Policy and why do we have one?
Resources on governance
1.3 Legal standing
Objective: Individuals, collections and taonga are legally protected.
- ‘Keeping it Legal E Ai Ki Te Ture’ - this resource is intended to help voluntary organisations comply with their legal obligations and develop strategies for managing risk
- Taxes for non-profit organisations
- Intellectual Property Guide for Māori Organisations and Communities
1.4 Treaty-based partnerships between museum and tangata whenua, iwi and hapū
Objective: The museum has in place, or has plans to implement, partnership arrangements with tangata whenua, iwi and hapū for the museum's governance, management and planning, in accord with the principles of the Treaty of Waitangi.
1.5 Responsibility for collections and taonga
Objective: The long-term future and care of the collection and taonga are secure.
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‘Artcare: The Care of Art and Artefacts in New Zealand’
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Adaptable toolkit which might be used on a regional basis in a variety of collaborative projects to identify items of national significance within collections held by small cultural institutions in New Zealand
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Introduction to caring for, handling and storing documentary heritage materials, including letters, diaries, photos, newspaper clippings, scrapbooks, certificates and sound recordings.
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Intellectual Property Guide for Māori Organisations and Communities
1.6 Tenure of museum premises
Objective: A secure, long-term future for housing the collections and taonga, ensures that they can be displayed or stored immediately and that any future moves are planned for.
Sometimes a heritage building seems an obvious choice for a museum or gallery. Its historic significance seems compatible with the nature of a museum or it offers much needed space for a gallery. However, it’s important to consider the pros and cons before you start.
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Fact sheets covering topics such as Access and Storage Advice.
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Sample policy for the collection, management, and care of museum property (Museum Property Handbook, Volume I & II: Preservation and Protection of Museum Property & Documentation of Museum Property)
1.7 Museum management
Objective: Museum resources are managed according to established policies, regular procedures and reporting mechanisms.
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Museums Aotearoa Code of Ethics
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TEMPLATES A repository for documentation and other templates to be stored and shared between museums professionals and other staff
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MuseDocs (Yahoo museums fora - free registration)
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TEMPLATES Sample RPF documents relating to exhibition developments (RFP Issue, Spring 2007)
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Information on employment matters including checklist for developing job descriptions
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Resources, training, advice and tools for community organisations
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Tools and resources to build nonprofits' ability to plan and evaluate their own programs. Free registration.
1.8 Administrative records
Objective: Current and recent reports, accounts, correspondence, legal documents and personnel records can be readily located for the purposes of accountability, legislative requirements and day to day operations.
1.9 Forward planning
Objective: The museum has a clear, agreed direction and focus for its work in current and future years and is prepared to meet future opportunities and threats.
1.10 Financial planning
Objective: Financial aspects of museum planning are addressed.
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Online business tools including online training, forms and templates for creating your own business plans
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Guidelines on applying for funding; including how to run meetings, plan projects, write marketing plans
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Free fundraising initiative for non-profits
1.11 Budget management
Objective: The museum’s financial resources are managed effectively and efficiently, the governing body is fully accountable and the museum has a sound financial base.
- Financial Management including financial planning, record keeping and reporting
1.12 Planning public programmes
Objective: Public programmes are relevant and enjoyable for the visitors while contributing to the museum’s goals.
1.13 Welcoming visitors
Objective: Visitors feel comfortable in the museum, enjoy their visit and want to return.
1.14 Marketing plan
Objective: The marketing plan is developed, based on visitor and market research.
- He Rauemi Resource Guide - National Services Te Paerangi
- The information on this website aims to inform tourism industry stakeholders about the sector to support effective planning and decision-making.
- Resources about audience research, evaluation and museum learning
- Online survey provider used by CommunityNet Aotearoa
- Tech-Savvy Communications: A Toolkit for Non-profits
- Refer to Museum Standards Scheme Module 4: Customer Service
1.15 Museum advice
Objective: Collections and taonga are not put at risk through lack of knowledge; staff and volunteers are assured that they are operating effectively.
- National Services Te Paerangi
Offers advice on general museum queries, provides training and development in governance, exhibitions and collection management
Website: www.nationalservices.tepapa.govt.nz
Free phone: 0508 678 743
- Museums Aotearoa
Museums Aotearoa strives to be the strong, objective, fully representative voice for the evolving museum community, and to promote a shared sense of professionalism, solidarity and identity.
Website: www.museums-aotearoa.org.nz
Phone: 04 499 1313
- National Preservation Office Te Tari Tohu Taonga (National Library of New Zealand)
Offers advice to institutions - including libraries, historical societies, archives, museums, community groups, iwi and hapū - on how to care for documentary heritage material, including books, photos, sound recordings and electronic formats.
Website: www.natlib.govt.nz/en/services/2protect.html#advice
Phone: 04 474 3058
1.16 Input and advice from tangata whenua, iwi, hapū and whānau
Objective: Tangata whenua and other iwi, hapū and whānau participate in decisions on policy and operations.
Refer to Museums Standards Scheme Module 1: Governance, Management and Planning
1.17 Communities of Support
Objective: The museum thrives on the support of Friends, voluntary workers, local authorities, tangata whenua, other iwi and hapū, donors, individual and corporate sponsors, residents and other community groups and strategic partners in other local museum and tourism operations.
1.18 Training for paid and volunteer staff
Objective: Paid and unpaid staff are fully effective, keeping up to date with developments in museum practice and thinking.
1.19 Training for governing body
Objective: Members of the governing body and advisory groups have a sound understanding of the museum, its policies, issues, opportunities and constraints, in order to make effective decisions.
'Getting on Board' - a governance resource guide for arts organisations
1.20 Public safety and security
Objective: All risks to visitors, volunteers and staff are minimised at all times and the museum is always operating within the law.
1.21 Equality
Objective: The museum respects, without discrimination, all governing body members, staff, volunteers, visitors and users, and develops opportunities for their active input into planning, governance, management and use of the museum and its collections and taonga, services and facilities.
- Helps employers embrace the diversity of the workforce through the use of Equal Employment Opportunities (EEO) principals and best practice.