Get new skills and training 

Where can I go to gain qualifications in museum and heritage studies?

Untitled [unidentified WWI soldiers seated in rows in a classroom at Oatlands Park, Surrey, England] 1918, Maker unknown, England. Te Papa
Untitled [unidentified WWI soldiers seated in rows in a classroom at Oatlands Park, Surrey, England] 1918, Maker unknown, England. Te Papa

Victoria University of Wellington, Massey University and the University of Auckland offer undergraduate or postgraduate qualifications in museum studies.

Service IQ  offers a National Certificate in Museum Practice. 

The Certificate in Museum Practice

The Certificate in Museum Practice was developed by the sector in response to an identified need for an entry level museum qualification. The Certificate is administrated by Serivice IQ (formally ATTTO). National Services Te Paerangi (NSTP) supports Service IQ by promoting the qualification to museums, often in partnership with Service IQ's own staff.

NSTP now has a co-sharing agreement with Serive IQ, which sees us actively promoting the qualification throughout the country. We’ve also begun aligning our training and resources against the Certificate’s Unit Standards so that Service IQ trainees attending our courses get credit for doing so.

NSTP staff have been trained as assessors for the qualification, and we also sit on the Museum Training Council, providing advice on matters relating to museum training.

We do all of this to ensure that access to the best training possible is simple and straightforward for people working in New Zealand’s museums. As Debbie Martindale from Service IQ asserts, ‘It’s important for museums to have appropriately qualified staff. By sharing expertise we’re giving museums the right support to engage in training.

Interested in doing the Certificate?Service IQ

Contact Victoria Esson, Acting General Manager NSTP:

Email: VEsson@tepapa.govt.nz
Call: 04 381 7293
Freephone: 0508 678 743

Where can I find information on training staff for a museum or gallery?

Having well-trained staff is incredibly important to a museum’s well-being. Training and support for staff can lead to a confident, well-prepared team and a successful museum.

When coming up with a training plan, identify your museum’s needs and make it clear what each person’s role and responsibilities will be. After your staff have been trained, it is important to follow up and evaluate their progress to ensure they have acquired the knowledge and skills needed to do their job well.

For more information on how to come up with a training plan and evaluate your training process read the following He Rauemi Resource Guides:

Developing a training plan (PDF 1.39MB)

Training evaluation (PDF, 823kB)