Downloading (as opposed to streaming, a video option which is not available) means you download the video file to your computer before you view it. The download can take some time if you have a slow connection, but it gives a higher quality of picture, and it remains available on your computer for later viewing offline, saving you traffic costs associated with multiple streaming sessions.
Video clips are large files, so choose the download option that best fits your connection speed. These are:
| 56 kps | suitable for slow speed, dialup modems |
| 128 kps | suitable for medium speed connections |
| 256 kps | suitable for fast speed connections (for instance Telecom Jetstream) |
Background information: The connection speed refers to how fast data can be received by your computer from the Internet, and the term "kilobytes per second" (or kps) indicates this – the higher the "kps", the faster the connection. You can often see this information when connected to the Internet, by placing your cursor over your modem icon at the bottom right of your screen.
The term "bandwidth" is used to indicate the connection speed available. For example, "broad bandwidth" indicates high speed access to the Internet.
If you do not have the free Quicktime audio/video player on your computer, you can download it from the Internet by following these instructions.
Information will be presented on-screen during the installation process.
If you experience problems receiving QuickTime content, check to see if you have a firewall installed – for example, firewall software such as Zone Alarm. As firewalls restrict access to certain types of files, you will need to adjust the firewall restrictions to allow the Quicktime installation to occur, or the video clips to be received.