Te Papa is open. Welcome back, Aotearoa. Important information about visiting Te Papa

Kei te tuwhera a Te Papa. Nau mai, hoki mai Aotearoa. He mōhiohio nā Te Papa mō te Kowheori-19

Important information about visiting Te Papa He mōhiohio nā Te Papa mō te Kowheori-19

Welcome back! It’s great to see you.

Things are a little different right now, because we need to keep everyone safe.

What we need you to do

  • Contact trace – please provide your details on entry (Te Papa Contact Tracing Privacy Policy)
  • Distance – stay 1 metre from others inside, unless you’re in the same ‘bubble’
  • Limit touch – signs say what can’t be touched right now
  • Sanitise – dispensers are throughout the museum, and we’re also cleaning continually
  • Prevent spread – handwash regularly, cough or sneeze into your elbow, and avoid touching your face
  • Masks and gloves – feel free to bring them

Need help with checking in online?

What’s open and closed

  • Hands-on exhibits may be closed – we’ll open them as soon as we can
  • Exhibitions and areas open from Thu 28 May:
    • Toi Art (parts of Kaleidoscope: Abstract Aotearoa remain closed)
    • Treaty of Waitangi: Signs of a Nation
    • Tangata o le Moana: The story of Pacific people in New Zealand
    • Passports
    • The Mixing Room: Stories from young refugees in New Zealand
    • Blood, Earth, Fire
  • Exhibitions and areas remaining closed for now:
    • Gallipoli: The Scale of Our War
    • Te Taiao | Nature (including the Colossal Squid)
    • Mana Whenua
    • Ko Rongowhakaata: The Story of Light and Shadow
    • Rongomaraeroa (our marae)
    • Te Ara a Hine (which leads from Level 2 to Rongomaraeroa)
  • StoryPlace and Discovery Centres remain closed
  • Hosted tours remain on hold
  • Coat and bag check is closed, but you can carry your belongings with you
  • Espresso cafe on Level 4 is open for table service, with cashless payment
  • Te Papa Cafe on Level 1 remains closed, reopening on Sun 31 May
  • Te Papa Stores are open
  • Toilets are open on all floors
  • Parents’ Rooms are open on Levels 2 and 5
  • Lifts are open, but please take the stairs if you can
  • Wheelchairs and mobility scooters are available at the entrance – they’re sanitised after use
  • Water fountains can’t be used just yet sorry
  • Need some fresh air? Try Bush City (from Sun 31 May, through Te Papa Cafe on Level 1​​​​) or Level 6 for a great harbour view.

Enjoy! And thanks for keeping NZ safe.

Frequently asked questions

Frequently asked questions about Te Papa during Alert Level 2


The map clearly labels what areas of the museum are open and what areas remain closed, as well as locations of hand sanitiser and toilets.

Te Papa Contact Tracing Privacy Policy

Read the Te Papa Contact Tracing Privacy Policy