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Accessibility for Museums and Galleries

This resource guide provides a foundation to support museums to deliver an increasingly accessible experience for all members of our Deaf communities and tāngata whaikaha.

From policy and strategic planning to day-to-day operations, the guide will enable organisations to implement new processes and procedures to ensure that their visitor environment is one that is inclusive and welcoming for all.

  • A woman reading a large-print booklet in a gallery setting

    Accessibility and Language

    Paving the way to creating greater inclusivity starts with language. In this section, learn how you can avoid ableism amongst staff and help them develop a more inclusive vocabulary.

  • A kid standing behind his lego creation holding two thumbs up

    Policy and Planning

    The building blocks to any accessibility planning starts at the policy level. Learn more about how you can integrate best practise into your foundational documents.

  • A room where people are sitting at tables in a workshop. One person is sitting in a wheelchair

    Universal Design

    Universal Design promotes the idea that spaces and products should be designed to be accessible to as many people as possible. In this section, learn how this practice can be used in museum spaces.

  • Two women looking at a laptop and discussing what they're seeing

    Funding

    On this page, learn about some of National Service’s quick response grants and specially designed funding programmes across the arts and cultural sector.

  • A woman stands in front of a building pointing to the sign outside of a museum

    Case studies

    In this section, learn about what good accessibility looks like from the carpark design to the exhibition floor.