Staff and volunteer management Te whakahaere i ngā kaimahi me ngā kaitūao

Manage and train your museum’s staff and volunteers.

Managing staff and volunteers

These resources will help you with the legal aspects of employing and managing staff.

Employment relations

For information about employment relations, see the Employment New Zealand website.

Employment New Zealand

Equal opportunities

Use the information and tools at the Diversity Works website to make the most of New Zealand’s increasingly diverse workforce. Learn how your organisation can recruit, retain, and motivate the people you need to be successful.

Diversity Works New Zealand

Fostering wellbeing 

Following the disruption of the Covid-19 pandemic, maintaining good mental health and arranging options for working flexibility and remotely are likely to be ongoing challenges for organisations. Below are some resources to help you develop good practises to maintain good mental health amongst your staff. 

Developing a volunteer programme

Use this guide from National Service Te Paerangi, to develop an effective volunteer programme.

More resources and templates for working with volunteers


What skills do the people who work at your place need to develop? How do you find out? How do you plan to meet their needs? These guides, from National Services Te Paerangi, look at how to put together (and evaluate) a training plan for your museum.


Museum workshops are available through National Services Te Paerangi.

National Services Te Paerangi workshops

Qualifications in museum and heritage studies

Undergraduate and postgraduate qualifications in museum studies are offered by Victoria University of Wellington, Massey University, and the University of Auckland.

Victoria University of Wellington: Museum and Heritage Studies

Massey University: Museum Studies

University of Auckland: Museums and Cultural Heritage

The National Certificate in Museum Practice is offered by industry training provider ServiceIQ.

National Certificate in Museum Practice