What to expect from guided tours at each traffic light setting

Te Papa is following the advice of the New Zealand Government’s Covid-19 Protection Framework | Te Pou Tarāwaho Ārai Kowheori.

Te Papa is currently operating at the Orange | Karaka setting.

Orange | Karaka

  • Te Papa’s guided tours will operate with some restrictions in place.

  • Visitors and guides must wear a face mask.

  • Visitors who do not comply with these conditions will not be permitted to join/continue with the tour.

Green | Kākāriki

  • Te Papa’s guided tours will operate without restrictions.

  • Visitors and guides are welcome to wear a face mask at their discretion.

Red | Whero

  • Te Papa’s guided tours will operate with some restrictions in place.

  • Visitors and guides must wear a face mask for the duration of the tour.

  • Fewer spaces will be available to allow for physical distancing between groups.

  • Should we need to cancel your tour due to COVID-19-related complications or government travel restrictions, we will transfer your booking to a future date or refund 100% of the tour. We will not be charging any transfer/cancellation fees.