Changes to vehicle access 25 Jul – Nov 2022

Our vehicle entrance will be reduced to one lane from 25 July until the end of November 2022, due to the construction of a new set of traffic lights outside Te Papa.

Info about vehicle access to Te Papa 25 Jul – Nov 2022

Customer service Wāhanga Āwhina Tangata

Provide a warm welcome and a consistent level of service to your museum’s visitors, and take action to improve the quality of operations wherever possible.

This guide, from National Services Te Paerangi, illustrates how to improve visitors’ experiences and measure customer satisfaction.

Find out more about visitor surveys and market research on our Marketing, visitor research and evaluation page.

Marketing, visitor research and evaluation