Accessibility
Helpful information for visitors with disabilities before you visit. When you’re here ask our friendly Hosts for help at any time.
Visual guide to planning your visitMahere i tō haerenga
Here’s what you need to know before you visit Te Papa – from opening hours to car parking.
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Anei ngā mea me matua mōhio koe i mua i tō haerenga mai ki Te Papa – mai i ngā haora tuwhera ki ngā tūnga waka.
Map
Getting to Te Papa
Te Papa is at 55 Cable Street, on Wellington’s waterfront.
There are many ways to get to Te Papa.
Walk: It’s easy to walk from the city centre to the museum.
Bus: Most buses stop along Courtenay Place and Willis Street. Te Papa is just a few minutes’ walk away.
Train: It takes 20 minutes to walk along the waterfront from the station to Te Papa.
Bikes, scooters, and skateboards: You can park your bike, scooter, or skateboards at our racks near our main entrance. We loan out padlocks for scooters and skateboards free of charge. Speak to a Host in the Entrance Foyer when you arrive.
Car parking
Entry road to the Te Papa car park, 2020. Photo by Jack Fisher. Te Papa
Enter the car park on Cable Street, by Circa Theatre.
Park for $5 per hour. You can pay with cash, EFTPOS, debit card, or most credit cards.
At the entry gate, take a ticket or use your credit card.
Entrance to Te Papa car park, 2020. Photo by Jack Fisher. Te Papa
Car park ticket dispenser, 2020. Photo by Jack Fisher. Te Papa
To exit, visitors with tickets pay at the pay station. Credit card holders can pay there or at the exit gate.
Pay station at the car park exit, 2020. Photo by Jack Fisher. Te Papa
Using the undercover car park between 8pm and 7am? Press the intercom button by the closed gate. Our Security team will let you in.
Car park intercom, 2020. Photo by Jack Fisher. Te Papa
The exit gate opens automatically.
To enter Te Papa from the car park, walk through the gap in the grey wall, towards Circa Theatre.
Towards the main entrance of Te Papa from the car park, 2020. Photo by Jack Fisher. Te Papa
Read more about parking at Te Papa
In an emergency
If the building is evacuated, red lights on the ceiling will flash in major exhibitions and in most toilets. Alarms will also sound. Hosts will guide you to the nearest emergency exit.
Rules at Te Papa
We have three main rules to protect our treasures.
You can’t eat or drink in the museum
You can buy food and drinks at our two cafes, but please don’t take them into other spaces. You can eat your own snacks and lunch outdoors in the Amphitheatre.
You can’t take photos in some places
You can’t take photos of areas with ‘no camera’ signs. You’re welcome to take photos in other areas, but please don’t use tripods or flash photography.
You can only touch objects that have a ‘touch’ sign
You’ll see a ‘touch’ sign on the objects you’re allowed to touch. You can’t touch other objects in the museum.
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Visual guide to planning your visit
Here’s what you need to know before you visit Te Papa – from opening hours to car parking.
Visual guide to Toi Art
A visual guide for the Toi Art galleries, which are on Levels 4 and 5 of Te Papa.