Self-service lockers
We provide lockers for you to use for your coats, bags, and other small items while visiting the museum. The lockers are located on your right as soon as you enter the main entrance.
This facility is available for use, but we encourage visitors to bring as few personal belongings into the museum as possible under Alert Level 2.
Cost
Small
- 3 hrs: $2
- 4 hrs: $3
- 5 hrs: $4
- Full day: $6
Large
- 3 hrs: $4
- 4 hrs: $5
- 5 hrs: $6
- Full day: $8
Please note our largest locker size is 97cm deep x 43cm wide x 86cm high.
If you fail to reclaim your stored item(s) by the end of the day, Te Papa may change the storage location and continue to store the item(s) at the 24 hour rate of NZ$15 until collected.
Terms and conditions of use
You can park your bike, scooter or skateboard at our racks – near our main entrance. We loan out padlocks for scooters and skateboards free of charge. Speak to a Host in the Entrance Foyer when you arrive.
Parents’ rooms
Where:
- Level 1: In Te Papa’s Cafe by the children’s play area,
- Level 2: Beside StoryPlace,
- Level 5: Beside the Art Studio in Toi Art.
Our parents’ rooms have nappy-changing facilities, breast-feeding chairs, and sinks. You can also find nappy-changing facilities in the women’s toilets by Te Marae, Level 4.
Lost property
Looking for lost and found? Either head to our Information Desk on Level 2 or fill in our lost property enquiry form and we’ll email you back.
Free Wi-Fi
For free internet access throughout the museum, sign in to ‘Te-Papa-Free-Wi-Fi’ using your device.
Discovery Centres
Te Papa’s two Discovery Centres have interactive games and books, and can accommodate large groups of accompanied children. Discovery Centres cannot be booked.
Discovery Centres
Contact us
For any further questions regarding your visit to Te Papa send us an email or call us on +64 (04) 381 7000.
