Te Papa is open. Visiting Te Papa during Alert Level 1
Kei te tuwhera a Te Papa. Te toronga mai ki Te Papa i raro i te Pae Mataara 1

Facilities Te whai wāhi me ngā rauhanga

Read about Coat and Bag check, parents’ rooms, lost property, Wi-Fi, and Discovery Centres.

Coat and Bag check

You are welcome to leave coats, bags, and other small items while visiting the museum.

Where: Coat and Bag check is on your right as soon as you enter the main entrance.

Cost: There is no charge for our coat and bag service.

Unfortunately, we can’t store pushchairs and prams, scooters, or bikes. We do provide a free storage area outside Te Papa for scooters and bikes, and we loan out padlocks at Coat and Bag which you can use to lock up your scooter.

Parents’ rooms


  • Level 1: In Te Papa’s Cafe by the children’s play area,
  • Level 2: Beside StoryPlace,
  • Level 5: Beside the Art Studio in Toi Art.

Our parents’ rooms have nappy-changing facilities, breast-feeding chairs, and sinks. You can also find nappy-changing facilities in the women’s toilets by Te Marae, Level 4.

Mother and baby

Lost property

Looking for lost and found? Either head to our Information Desk on Level 2 or fill in our lost property enquiry form and we'll email you back.

Free Wi-Fi

For free internet access throughout the museum, sign in to ‘Te Papa Free Wi-Fi’ using your device.

Discovery Centres

Te Papa’s two Discovery Centres have interactive games and books, and can accommodate large groups of accompanied children. Discovery Centres cannot be booked.

Discovery Centres

Contact us

For any further questions regarding your visit to Te Papa send us an email or call us on +64 (04) 381 7000.