Facilities
Te whai wāhi me ngā rauhanga

Read about Coat and Bag check, parents' rooms, lost property, wifi, and Discovery Centres.

Coat and Bag check

Where: Coat and Bag check is on your right as soon as you enter the main entrance.

Cost: At Te Papa, we charge a flat fee of $1 for our coat and bag storage service.

You can store almost anything you like with us including:

  • Bags
  • Coats, hats, and umbrellas
  • Food and drink items
  • Skateboards.

Unfortunately, we can’t store pushchairs and prams, scooters, or bikes. We do provide a free storage area outside Te Papa for scooters and bikes, and we offer a lock for your scooter for purchase at a cost of $5.

Parents' rooms

Where: Te Papa Cafe by the children’s play area, Level 1, and beside StoryPlace, Level 2

Our parents’ rooms have nappy-changing facilities, breast-feeding chairs, and sinks. You can also find nappy-changing facilities in the women’s toilets by Te Marae, Level 4.

Mother and baby

Caption

Mother checking wayfinding map, 2016. Photograph by Michael O'Neill. Te Papa

Lost property

Looking for lost and found? Either head to our Information Desk on Level 2 or phone us on +64 (0)4 381 7000.

Free wifi

For free internet access throughout the museum, sign in to ‘Te Papa Free WiFi’ using your device.

Wifi hotspots with seating

  • Level 1: Near our main entrance and at Te Papa Cafe
  • Level 2: Near our Information Desk and outside Soundings Theatre
  • Level 4: At Espresso, Treaty of Waitangi: Signs of a nation, and our Inspiration Station Discovery Centre

Discovery Centres

Te Papa’s four Discovery Centres are full of interactive games, computers, and books, and can accommodate large groups of accompanied children with special needs. Discovery Centres cannot be booked.

Discovery Centres

Contact us

For any further questions regarding your visit to Te Papa send us an email or call us on +64 (04) 381 7000.